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FAQs

Q1. Why should we implement Expedien ERP in our organization ?

Ans. Expedien ERP helps the organization to cut down working hours of the staff and increases their efficiency, therefore the same staff can also be used for other important works like welfare of students and supporting management. Also with our ERP 80% of the expense of the organization on stationary get reduced. Thus, we are quite sure that Expedien ERP's investment is recovered within the first 6 to 8 months of its implementation in the organization.

Q2. How Expedien ERP is implemented in an organization ?

Ans. As soon as we receive the purchase order, within 7 days the team of Software engineers shall install and deploy the solution at Client site. Immediately after this the training team starts conducting training sessions for the staff members for each department on the modules relevant to them. Hardware, Networking & Data entry work is the responsibility of the client purchasing the ERP. However, our team can provide such services if required by the client at additional cost.

Q3. How will we get support from Expedien after installation/implementation?

Ans. our Support engineers are available on all working days from 9:00 AM to 7:00 PM online. On phone the Support engineers are available 24 x 7 x 365. Any kind of bug or error or problem faced in the ERP shall be attended quickly and resolved.

Q4. Is this a ready to use product or the company will develop it for us ?

Ans. Expedien ERP is a complete, fully functional and time tested ERP product which covers more features than any other solution available in this sector. This ready to use product can be purchased & installed within 7 days.

Q5. What will happen when the technology on which this solution is made gets outdated?

Ans. Expedien ERP is developed on the latest technology/platform, as the technology gets updated new versions of expedien ERP will be made available in the market from time to time. The client can upgrade the solution that he has and get the benefits of the new versions, if client is under annual support contract.

Q6. If we don't need the complete ERP, can we select the modules we need ? And can we add more modules later in the same ERP?

Ans. Yes, one of the major benefits of Expedien ERP is that it is built on a modular approach. Your organization can decide and purchase the complete ERP or only the modules that they need. When the organization feels that they need more modules as per the expansion of the organization, new modules can be purchased and added easily without disturbing the existing data or modules.

Q7. Can we export the reports into word, excel or pdf formats ?

Ans. Yes, the reporting format of Expedien ERP is very flexible and the reports can be easily exported into formats like .doc, .docx, .xls, .xlsx, .pdf etc.

Q8. How secure is the data of the organization in Expedien ERP ?

Ans. Expedien ERP comes with 100% security of your precious data and information. The database of the ERP is stored in the server which is either placed in a locked room or in front of the eyes of the management. Also the database is protected so as even an expert hacker cannot break the database. The ERP Administrator can give each user rights of accessing his respective modules, so that only the assigned modules can be accessed by each user.

Q9. What about staff training ?

Ans. We provide in depth staff training on our ERP. The training manuals are also provided to client so that client can have the best utilization of the ERP.